Your Trusted Virtual Assistant Partner for USA Healthcare

Streamline operations, reduce admin burden & increase patient satisfaction — with expert virtual support tailored for healthcare.

How does it work?

Our process is straightforward: we’ll start with a quick audit to understand where our support will be most effective. Then, we’ll share profiles of virtual assistants from our database that match your needs. Once you choose, we’ll handle the onboarding process seamlessly, respecting all your existing protocols. Our charges only begin once your assistant is fully prepared and ready to go. At KVRS, we’re committed to easing your workload and simplifying your day. It’s that simple!

expert healthcare virtual assistants in atlanta,Georgia(GA)

Healthcare Virtual Assistants

Help co-ordinate appointments with patients, data-entry and insurance filing. Optimize your practice by delegating scheduling, call management, and administrative tasks to our expert healthcare virtual assistants.

Healthcare Support with Our 4-in-1 Virtual Medical Assistant Service

Maximize Healthcare Support with Our 4-in-1 Virtual Medical Assistant Service

Ensure seamless operations with a Backup Virtual Assistant, included at no extra cost in most plans. Daily oversight and support from experienced supervisors are also provided, along with quality audits conducted by a dedicated Quality Auditor.

With KVRS, you pay for a primary Virtual Assistant but also receive:

  • A Backup Virtual Medical Assistant
  • A Supervisor for guidance
  • A Quality Auditor for performance checks

KVRS offers a comprehensive 4-in-1 Virtual Medical Service, helping healthcare organizations streamline operations, reduce costs, and maintain high-quality service. Our commitment to excellence ensures you can focus on delivering exceptional patient care.

Medical Virtual Assistant Services

Appointment Scheduling

At KVRS, we streamline patient appointment scheduling to reduce no-shows, optimize clinic workflow, and enhance daily operational efficiency.

Data Entry Services

Our accurate and timely medical data entry services keep your EMR and patient records organized, updated, and compliant with industry standards.

Insurance Verification & Eligibility

We provide fast and precise insurance eligibility verification to prevent claim errors and reduce rejections, ensuring a smooth billing workflow for your practice.

Billing & Insurance Services

KVRS delivers complete medical billing and insurance claim management, helping practices reduce denials and secure timely reimbursements to strengthen their revenue cycle.

Administrative Support

We handle routine administrative tasks so healthcare providers can focus on delivering quality patient care. KVRS offers dependable virtual administrative support for clinics and medical practices.

Prior Authorizations

Our team manages prior authorizations efficiently, ensuring faster approvals and seamless continuity of patient care.

Our Simple 3-Step Onboarding Process

Consultation & Needs Analysis

We discuss your practice, pain points, workflow, and compliance demands.

We deploy assistants, train them on your systems & protocols, and integrate.

Continuous monitoring, feedback, process improvements, and reporting.

Discover How KVRS can Ease your Workload and Simplify your Practice

Full-Time Virtual Assistants

Clients can opt for a dedicated FTE to ensure consistent service over time. Enjoy the comfort of hearing a familiar voice daily, knowing you can rely on a professional who delivers expert results. They’ll adapt to your workflow and integrate seamlessly with your office staff.

Part-Time Virtual Assistants

We can provide a fully trained virtual assistant to manage absenteeism or assist on busy days.

Why Healthcare Providers Choose KVRS

Get Started in just 1 Hour

Only 1 hour of onboarding training is needed to go live. Enjoy a seamless experience with the support of a dedicated onboarding manager throughout the process.

No Long-Term Commitment

No long-term contracts required – you can cancel anytime. Choose the hours you need and adjust them based on demand.

Save 70% on Costs

Pay only for the services you use – no charge for absences such as vacation or sick days.

Multifunctional Roles

Our VAs are skilled in a wide range of tasks, including appointment scheduling, confirming appointments, charge posting, billing. Choose the specific skills your business needs.

Round-the-Clock Availability

KVRS virtual assistants are available to manage your patients' needs, even beyond US regular office hours.

EHR/EMR Adaptability

Our virtual assistants are trained to effortlessly navigate any EHR/EMR system, providing seamless integration to enhance flexibility and efficiency in your healthcare operations.

Skilled in Leading EHR and PACS Systems

The modern world is in a continuous movement and people everywhere are looking for quick.
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KVRS LITE

This plan includes the following
  • Parsing Emails / Faxes
  • Appointment Scheduling
  • Appointment Reminder
  • Updating Patient Files
  • Patient / Referral Coordination

KVRS ESSENTIAL

Everything from KVRS Lite plus
  • Online / Live Scheduling
  • Outbound / Inbound Calls
  • Voicemail Support
  • Multi-language SMS for Patients
  • Daily Analytic Report

KVRS PREMIUM

Everything from KVRS Essential plus:
  • White glove setup
  • Benefits & Eligibility Verification
  • Prior Authorization
  • Denial Management

Client Testimonials

Frequently Asked Questions

Who are your Virtual Assistants?

Our virtual assistants go through a thorough application and interview process. They are carefully selected for their skills to work in a remote medical setting.

Our virtual assistants can help with tasks like live charting, transcription, office work, phone calls, and more. If it’s something that can be done on a computer, our VAs can likely handle it. They can assist with referrals, refill requests, faxing, phone calls, insurance checks, prior authorizations, eligibility, calling patients or insurance companies, and much more.

Denial management refers to the process of identifying and resolving claims denials from insurance companies or other payers. The role of denial management is to minimize the impact of denials on revenue by identifying and resolving the root causes of denials, such as coding errors, incomplete documentation, or incorrect patient information.

Denials can be classified into two main categories: hard denials and soft denials. Hard denials are denials that cannot be appealed and require corrective action, while soft denials are denials that can be corrected and resubmitted.

  • Duplicate claim/service
  • Service not covered by payer
  • Service not medically necessary
  • Incorrect coding
  • Missing or invalid information

AR follow-up (Accounts Receivable follow-up) refers to the process of contacting insurance companies or other payers to inquire about the status of outstanding claims that have not been paid or have been partially paid. The goal of AR follow-up is to identify any issues or reasons for the delay in payment, such as missing information or errors in coding, and to take corrective action to ensure that the claims are paid in a timely manner. AR follow-up is a critical component of revenue cycle management in healthcare, as it helps ensure that healthcare providers are reimbursed for the services they provide.

What Is a Revenue Cycle Manager? As a revenue cycle manager, you manage patient billing and insurance claims for a medical facility. Your job duties include creating reports, analyzing data, identifying lost revenue, collecting payments, and implementing revenue cycle management (RCM) strategies to minimize losses

Every organization wants to be appraised of the cost of integrating revenue cycle management services. This is helps you to better understand the cost impact on your organization. It is important to note that the cost impact will be different in each case. For instance, it will be dependent on the number of patients you serve, the different insurers you’ll be dealing with and your amount of patient encounters.

In this remote position, your responsibilities include entering patient data into files, maintaining a database of records, scheduling appointments for patients, and collecting information for patient health assessments online or over the phone.

Step 1: Patient Pre-authorization
Step 2: Eligibility & Benefits Verification
Step 3: Claims Submission
Step 4: Payment Posting
Step 5: Claim Denial Management
Step 6: Reporting

Contact Us

Feel free to fill out the form below to get in touch with us.


USA Office:

Address: 2609 Crest Valley Drive, Conyers,
GA-30094, USA.
Phone: +1 470-993-2442
Email: info@kvrsvirtualassistant.com

India Office:

Address: 1 Bijal Apartment, Near Hari Nagar,
Gotri, Vadodara-390021, Gujarat, India.
Phone: +91 799 066 4280
Email: info@kvrs.co.in