Our Team
Who We Are
At KVRS, we believe our people are our greatest strength. Our team is a carefully selected group of experienced virtual assistants, medical-administration specialists, and support professionals — each committed to delivering world-class service for USA healthcare providers. Together, we form the backbone that powers efficient, reliable, and HIPAA-compliant support for our clients.
Meet the KVRS Team – Dedicated Professionals at Your Service
Our Core Values & Culture
Quality & Accuracy First
Each team member is trained to maintain the highest standards in tasks like insurance verification, prior authorizations, scheduling, billing support, and patient coordination, ensuring reliable and error-free service.
Client-Centric Mindset
We view ourselves as an extension of each client’s practice. Our team works in your time zones, adapts to your workflows, and communicates proactively to keep things running smoothly.
Integrity & Confidentiality
Handling sensitive patient and billing data requires utmost discretion. At KVRS, we uphold strict data-security protocols and respect privacy at every step.
Flexibility & Teamwork
Our team embraces change, adapts quickly to new challenges, and collaborates across functions — helping practices scale without overhead.
Commitment to Improvement
We constantly refine our processes, update our training, and strive to deliver better service month after month.
Advanced, tech-enabled solutions for complete patient access and revenue cycle management.
Our mission is to enhance efficiency, minimize error rates, and achieve high levels of patient satisfaction.
Meet Our Key Team Members
Below are just a few of the people behind KVRS. Every member — whether you meet them directly or support from behind the scenes — plays a vital role in delivering excellence.
Ronak Patel
Administrative & Insurance Specialist
Experienced in eligibility verification, insurance benefits & co-pay checks, secondary insurance tracking. Reliable, detail-oriented, and focused on reducing denials and maximizing collections.
Sakshi Sharma
Medical Scheduler & Patient Coordination Lead
Manages appointment booking, reminders, rescheduling and no-show follow-ups. Ensures smoother scheduling, reduces missed appointments, and improves patient satisfaction.
Kajal Patel
Billing & AR Support Specialist
Handles charge entry, payment posting, denial-tracking, and AR management — helps practices streamline billing workflows and improves cash flow.
Vidhan Hire
Physician / Back-Office Support & Admin Lead
Manages report distribution, dictation support, daily logs, workload reporting, and communication — ensures efficient physician support and back-office operations.
Manish Paniya
Chief Operating Office (Technology & Operation)
Supervises daily operations, maintains regulatory compliance, leads staff and resource management, streamlines workflows, and guides strategic growth to improve overall service delivery.
